Customer Feedback

GREAT ORGANIC DIAMOND PVT. LTD.

Customer Feedback & Satisfaction Survey

Thank you for choosing Great Organic Diamond Pvt. Ltd. Your feedback is highly
valuable to us and helps us improve our agricultural products and services. Please
rate your experience below.
Rating Scale:
⭐ 5 = Excellent | ⭐ 4 = Good | ⭐ 3 = Average | ⭐ 2 = Poor | ⭐ 1 = Very Poor

RATING PARAMETERS

1. Sales Employee Behavior
How satisfied were you with the professionalism, helpfulness, and attitude of our
sales team and service team?
 Rating: [ ] 5 | [ ] 4 | [ ] 3 | [ ] 2 | [ ] 1
2. Timely Product Home Delivery
How would you rate the speed, communication, and overall handling of your free
home delivery?
 Rating: [ ] 5 | [ ] 4 | [ ] 3 | [ ] 2 | [ ] 1
3. Product Quality
How would you rate the health, condition, and quality of the plants and fertilizer
delivered to you?
 Rating: [ ] 5 | [ ] 4 | [ ] 3 | [ ] 2 | [ ] 1
4. Pre-Sales Service
How satisfied were you with the assistance, advice, and responses received prior
to making your purchase?
 Rating: [ ] 5 | [ ] 4 | [ ] 3 | [ ] 2 | [ ] 1
5. Layout and Plantation Support
How helpful and effective was our Agriculture Service Team in setting up your field
layout and planting?
 Rating: [ ] 5 | [ ] 4 | [ ] 3 | [ ] 2 | [ ] 1
6. Replacement of Damaged Plants
If applicable, how would you rate the efficiency and fairness of our field survey and
replacement policy?
 Rating: [ ] 5 | [ ] 4 | [ ] 3 | [ ] 2 | [ ] 1 | [ ] N/A
7. Overall Company Feedback
Taking everything into account, what is your general impression of Great Organic
Diamond Pvt. Ltd.?
 Rating: [ ] 5 | [ ] 4 | [ ] 3 | [ ] 2 | [ ] 1

Customer Feedback